Request Service Form

Place Order Online

Please complete the following form if you would like pick-up or delivery service for your existing account. Once we have received your request, we will contact you by e-mail to confirm your service request. All Internet and e-mail requests for service require 24-hour advance notice prior to pick-up/delivery. If you need immediate service or you do not receive a confirmation of your request, please call (714) 549-0224.

ACCESS oneilORDER WEB PORTAL

Please use the link below if your account has already been setup:

https://rswebnet.pennrecords.com/oneilOrder/

Contact customerservice@pennrecords.com to learn more about oneilOrder.

Service Schedule

  • Call before 3:30pm for Next Day Delivery
  • Call before 10:00am for Same Day Delivery
  • Calls after 10:00am for same day are a RUSH

Retrieval or delivery requests within 3 hrs are subject to a RUSH charge.

If your delivery/pickup request is for 15-50 boxes, please allow 1-3 days for service.

Request Service Form